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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherah Pettus

May 3, 2024

5  out of  5 rating by Sherah Pettus
"Audrey helped me out today! I bought a new car and was selling my old car and it has all been very overwhelming. Audrey made my insurance switch so simple and easy. It was a such a relief to get help from someone who knew exactly what I needed to do. She was able to help me over the phone which is even better as I work full time and am in the clinicals portion of grad school. I have been with State Farm for years and have always been impressed by their service. Thanks Audrey for making it easy to get the paperwork out of the way so I can celebrate having a new car!"
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Ed Robertson

May 2, 2024

5  out of  5 rating by Ed Robertson
"Erica is the BEST!!!"
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Ravi Patel

May 2, 2024

5  out of  5 rating by Ravi Patel
"Ashlee was super helpful and got me set up and going with a policy in no time after GEICO did me dirty. I would recommend working with Ashlee! Thank you for your help!"
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MOO FART

May 1, 2024

5  out of  5 rating by MOO FART
"Contacted me on my way to school offer me a instantly better deal than what I was doing. Told him he had to be fast so I can get ready. Worked extremely fast and lowered my rate great service"
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Horacio Olivas-Baca

May 1, 2024

5  out of  5 rating by Horacio Olivas-Baca
"Muchas gracias a la Señorita Jennifer Navarro de la oficina de Todd Durflinger - State Farm Insurance Agent por su profesionalismo y atención al cliente. Jennifer, me proporciono toda la información adecuada y contesto todas las preguntas y dudas sobre mi nueva aseguranza con State Farm. Le agradezco de todo corazón por su ayuda y sobre todo por qué hizo que ahorráramos bastante dinero a comparación con Progressive. Me hizo sentirme como en casa, totalmente recomendada. Un cordial saludo a Jennifer."
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Bree Newberg

April 30, 2024

5  out of  5 rating by Bree Newberg
"Audrey was very helpful and pleasant with every step of the process!"
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Meera Mohsin

April 30, 2024

5  out of  5 rating by Meera Mohsin
"Jennifer is a standout sales associate—helpful, fast, and incredibly knowledgeable. Her warm approach, combined with efficient service and valuable insights, made my service experience truly exceptional. I highly recommend Jennifer for her outstanding customer service and expertise!"
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LaToya Zeigler

April 30, 2024

5  out of  5 rating by LaToya Zeigler
"Today’s experience with Mrs Audrey was perfect. She went above and beyond to assist me with information regarding my insurance policy. I really appreciate her time and patience with all my many questions. Thank you Mrs Aubrey! You are a Great Leader and very professional at what you do."
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Jacob Tamez

April 26, 2024

5  out of  5 rating by Jacob Tamez
"Audrey made everything quick and easy!"
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Keith Smith

April 25, 2024

5  out of  5 rating by Keith Smith
"Great service."
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issa

April 25, 2024

5  out of  5 rating by issa
"Jarred did an amazing job with helping me get a better understanding of auto insurance. Although i had various question he answered all of them in the best ways. Even though i had a busy schedule Jarred made sure to accommodate and be really patient with me. Thank you Jarred!"
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Guin Glenn

April 23, 2024

5  out of  5 rating by Guin Glenn
"Audrey was very helpful when I had a few questions about my insurance. I swapped from NM to Texas insurance and their office made it a very easy transition. Thank you Audrey for helping me out and sending me your information so if I have any questions or issues in the future I can reach out to you and not have to go through an automated system ."
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Ismarie Serrano

April 23, 2024

5  out of  5 rating by Ismarie Serrano
"Jarred got my back with Statefarm! If you are looking for an efficient and straight to the point agent that helps you with exactly what you need and nothing else, Jarred is your guy!"
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Mark Vasquez

April 19, 2024

5  out of  5 rating by Mark Vasquez
"Jarred was really helpful in getting me a great deal for my insurance. He actually took time to explain and break down everything. All in all great customer service!"
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Ryan M

April 18, 2024

5  out of  5 rating by Ryan M
"Audrey from State Farm has been exceptional in helping me with my insurance needs. Her professionalism, knowledge, and dedication have truly stood out. She went above and beyond to address my concerns and provide me with the best possible solutions. I highly recommend Audrey to anyone seeking excellent service and expertise in insurance matters."
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Brianna Leigh

April 16, 2024

5  out of  5 rating by Brianna Leigh
"Audrey has been very prompt and helpful"
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Carlin Kubenka

April 15, 2024

5  out of  5 rating by Carlin Kubenka
"Audrey was very helpful and got me the information I needed quickly."
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MeLe

April 15, 2024

5  out of  5 rating by MeLe
"Hello Good Morning I Want To Say Thank You To Jarred Roeback For His Kindness And Helpful He Was This Morning And he explained everything good cuz I thought I was going to be spending hundreds of dollars on renters insurance but it was a good price again thank you definitely would recommend jarred have a good day"
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Paula Gola

April 11, 2024

5  out of  5 rating by Paula Gola
"Jarred Roeback was a great help & very detailed on helping me get away from horrible Hartford & switching back to Statefarm. I normally would not have switched back to Statefarm because of price, but he was very helpful & persistent, but in a good way. I appreciated his knowledge & his very kind helpful words or I never would have went back to Statefarm. Thanks for all your help Jarred!"
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Kevin Newton

April 11, 2024

5  out of  5 rating by Kevin Newton
"Audrey!!! Is so awesome! She was so helpful today, answered all of my questions. And explained it to me so that I understood what she was doing. To my account. I couldn’t ask for better service. She saved me money! And she had me laughing the entire time. Thank You!"
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holly hicks

April 11, 2024

5  out of  5 rating by holly hicks
"This office and it's staff are A+. The agent that helped me this time was so friendly and helpful. She made the process less painful."
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Thomas Brymer

April 10, 2024

5  out of  5 rating by Thomas Brymer
"Audrey was fantastic helping me quickly make some changes to my insurance policy. 5 stars!!"
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Carla Kennedy

April 10, 2024

5  out of  5 rating by Carla Kennedy
"It was such a pleasure talking to Jarred today. He was very professional and knowledgeable & of course saves me money on my auto insurance. I’m grateful for the opportunity to have someone who took the time to explain the policy to me."
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Koby Franklin

April 10, 2024

5  out of  5 rating by Koby Franklin
"Jarred was very helpful in getting me insurance on my motorcycle and renters insurance, he made the whole process very easy."
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Krystal King

April 9, 2024

5  out of  5 rating by Krystal King
"I have been with Todd Durflinger agency since I moved to Texas in 2012. They have always answered my questions and addressed my concerns in a timely manner. Audrey was very helpful and patient."